FAQ

You can book your flight with our partner Resaneo via our website, directly with your company or via your travel agency.

Booking

To follow up or modify your reservation, we invite you to contact your airline or your travel agency. We advise you to add all the services (luggage, seat selection, check-in, etc.) before your trip

To facilitate your trip, you can request assistance (accompaniment, wheelchair, etc.). For this, you must inform your airline before your departure.

More details

You can check in online for free up to 2 hours (depending on the airline) before your departure on your airline's website or from your smartphone application. To do this, you will need your booking number. Some companies charge fees for airport check-in, we recommend that you check-in yourself online or review your booking conditions before going to the airport.

The documents required to enter a different territory depending on the destination. We advise you to check these formalities before your departure on the website www.diplomatie.gouv.fr or www.traveldoc.aero

You can reserve your parking space with our partners TravelCar or Onepark via our website.  

Booking

Contact-us

For any request regarding your reservation, we invite you to contact your airline.

Ryanair

You can reach Carcassonne airport by

Public transport

Taxi

Car

We provide you with various car parks at Carcassonne airport. The airport offers 3 car parks according to your needs. When you arrive, follow the dedicated signage to reach the car park that suits you.

• P1: Short term for people who come to drop off or pick up passengers
• P2: Medium duration for trips of a few days
• P3: Long term for trips lasting several weeks

We advise you to arrive between 2 hours before your departure and at least 1 hour in case of assistance. The opening and closing hours of the check-in / baggage drop-off counters vary by airline. The latest boarding time is shown on your boarding pass. No passenger can be accepted beyond this period.

More details

Dimensions and number of bags allowed in the hold and on board the aircraft depend on your airline and your booking class. To find out the number of bags allowed and their dimensions, check your reservation or contact your airline.

Airlines

Please note: in the event of non-compliance with the baggage policy, additional costs will be charged on the day of your departure.

Certain items are prohibited in the cabin and must be placed in your checked baggage. Certain items are also prohibited in the hold. We recommend the use of Airbag site (https://airbag.dsac.aviation-civile.gouv.fr/AirBag) to prepare your luggage.

More details

To facilitate your trip, you can request assistance (accompaniment, wheelchair, etc.). For this, you must inform your airline before your departure. On the day of your trip, go to the airport assistance desk. Our teams will support you according to your needs

We provide you with various services to make your trip more pleasant (wifi, shops, ticket machine, etc.).

More details

If you have lost or found an object at Carcassonne airport, contact us using this form :

Contact-us

For items lost on board the aircraft, we invite you to contact the airline.

Do you have a complaint or suggestion after your trip to Carcassonne airport? You can contact us by email at aeroport.carcassonne@aeroports-laregion.fr or by mail addressed to SPLAR Aéroport de Carcassonne, Route de Montréal, 11000 Carcassonne.

Contact-us

For any questions regarding your airport, you can contact us using this form

Contact-us